Return Policy

We accept returns on garments in the event that you received a wrong size or a damaged product from our end. Please do refer size charts (of ready product measurements) for confirmation on sizes as pre-order product once made cannot be returned for size changes. For personalized guidance on sizing, our team is available on soulkrith@gmail.com

To start a return, you can contact us at soulkrith@gmail.com with relevant imagery and information of your order and we will process an exchange/ refund immediately.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return; or we will assume that you received the product in good condition and have accepted it.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 


 Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We cannot accept returns on sale items or gift cards.

Refunds 
Once approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.