Shipping Policy
Shipping Pan India is free on pre-paid orders.
Once your order is placed by you, you will get an email confirmation from us with your order number and details of your buy. When the product is picked up by our delivery partners, the tracking details will be shared with you so you are updated on the delivery status.
All ready to ship products are dispatched within 4-5 working days .
Product will take 3 -5 days to deliver depending upon the location.
Pre-Orders are dispatched within 24-28 working days.
In case you need your order urgently , please mail us at soulkrith@gmail.com or WhatsApp us on 7603031730 and our team will connect with you and we shall try our best to fulfil your requirements.
We process orders as soon as they are received and endeavor to deliver asap.
If there are any reasons for us not being able to process your order, or any unforeseen delays, we will get in touch and keep you informed or refund you the amount .
International Shipping
We offer shipping worldwide, rates will be calculated at the check out depending on your location. International orders will be dispatched in 20 working days. Please allow an additional 7-10 days for shipping.
Customs / Duties
Customs / duties / any additional charges (if any) are levied as the package reaches its destination country. SoulKrith does not take any responsibility for any additional charges, nor will we be aware of them as they solely depend on the destination country. If you would like to know more about any duties or taxes that might be applicable in your country, we recommend reaching out to your nearest customs office with any inquiries you may have.
COD / Failed Deliveries
We do offer an option for Cash on Delivery (CoD) on all our products.(only in India)
COD can be availed but a minimum of INR 1000/- has to paid in advance for us to initiate the order. Balance can be paid in cash at the time of delivery.
For any packages that were failed to be delivered due to the customer not being available, incorrect contact details, multiple failed attempts to reach you, or refusal to pay - SoulKrith does not take responsibility for the same or the shipping fees pertaining to the return shipment of your order upon your request. If your order is returned and you wish for it to be shipped again, you will have to bear the shipping fee.
Cancellations
In case you would like to cancel your order for any reason, please get in touch with us within 24 hours of placing your order via email at soulkrith@gmail.com or WhatsApp us on 7603031730 .